Company Profile

Now part of the Hankyu Hanshin Toho Group, Airserve is a Japanese company established in October 2001. Prior to its establishment and as part of a different entity, the company had gained over 20 years experience in providing passenger assistance services at Narita Airport.

Airserve specializes in providing comprehensive services such as Meet & Greet, passenger transfer, assistance and support. We not only provide these services at airports but also to and from train stations, hotels, conference halls and private residences. Clients include domestic and foreign travel agents, destination management companies, group tours, individual travelers and private businesses. All rely on our team of efficient, experienced and committed professionals for excellent and personalized services. The company operates its own offices year round at the following main airports in Japan; Narita, Haneda, Nagoya Chubu, Kansai International, Osaka Itami, Kobe (counter only) and Fukuoka.

In addition, Airserve provides the Travel Earphones System rental service. The reliable and easy to use Travel Earphone communication device is very useful in a wide range of situations. During sightseeing, field trip, factory tour and outdoor activities, the Travel Earphone will be your best ally. It can also be used effectively during international meetings or seminars for simultaneous interpretation in multiple languages.
See the dedicated Travel Earphone section of our site for full details.
Across the whole range of services, meeting and exceeding our customers expectations is our dedicated staff motto.